Adding recipients to store emails

Store email recipients are not customers. They can be client accounts or employees in charge of different orders or services.

So when, for example, a customer receives a no-reply email about an order, another employee will receive a copy via BCC (blind carbon copy). The employee can now track the order and do whatever he was tasked to do.

For another example, you could add an employee as a recipient to the order_canceled template. This employee would then be in charge of handling canceled orders.

Tip:
By adding recipients, without changing permissions, you are allowing other user accounts to complete tasks that would otherwise require a higher level of permission.

How to add recipients to store email templates

1. Sign in to your ReadyCMS account
2. Go to the Settings dropdown menu
3. Click on Shop > Emails in the Settings dropdown menu
4. In the Shop email templates table, choose to which template you want to add a recipient
   
5. Click the Edit button that leads you to the Edit page
6. Enter the user's email into the Recipients text field
   
   

   Note:
   If you want to add multiple recipients, enter their emails in an orderly fashion, followed by comas and spaces:
   jondoe@email.com, vanessa@yahoo.com, tom@gmail.com, etc.

7. Click the Save button to confirm the changes

What's next?

You could also learn how to disable automatic emails.

Previous topic: Email merge fields

Related topics:

• Emails
• Managing email templates
• Email merge fields
• Disabling automatic emails
• SMTP settings