Email merge fields

What is an email merge field?

A merge field connects data from a data source to your email template. It is a way to personalize your order emails with all kinds of information from the data source.

Note:
A Merge Field is a field that you input into an email template that auto-fills value automatically when generating an email for a contact or client.


If the merge field does not apply to the specific email template, it will be removed. But the other text will remain. This is how incomplete or broken automated emails occur.

The types of email merge fields

There are several types of email merge fields implemented:

  • General - General merge fields merge data from the Settings > Shop > General settings with the email template. It is the general information about your company.
    Email merge fields-1
    If you want to learn how to set up store general settings, refer to the Store address and Standards and formats pages.
  • Store locations - Store location merge fields merge data from the Settings > Shop > Locations settings with the email template. It contains information about your physical store locations.
    Email merge fields-2
    If you want to learn how to set up store location information, refer to the Store locations page.
  • Orders & Invoices - Order & Invoices merge fields merge data from the Shop > All Orders with the email template. There you can find various information about orders, shipments, invoices, tracking, etc.
    Email merge fields-3
  • Account - general merge fields merge data from the Settings Users with the email template. It contains information about different users.
    Email merge fields-4
    If you want to learn how to set account information, refer to the Account users page.



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