Tracking number

The ReadyCMS tracking number feature allows you to add and manage tracking numbers for customer orders. Learn how to update shipping details and keep customers informed about the delivery status of their purchases.

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A tracking number or tracking code is a unique identifier assigned to each package that allows you to monitor its movement between countries or even within a single country.

How do you assign tracking numbers?
The tracking numbers are provided by the delivery company that you are collaborating with.

How to add tracking numbers to orders

Tracking numbers are manually added to the orders in ReadyCMS:

  1. Sign in: Log in to your ReadyCMS account
  2. Navigate: Go to the Shop > Orders > All orders
    A screenshot of the 'All Orders' section in the ReadyCMS shop menu, displaying various order management options for tracking and managing customer purchases.
  3. Order list: You will see the list of orders on the Orders page
    ReadyCMS Orders page displaying a list of 2,068 orders with columns for order number, customer, subscription interval, total amount, status, and creation date. Example entries show customers like John Dilinger and Penelope Thompson with statuses such as Completed, Pending, and Returned.
  4. Edit order: Select the Edit option from the ... menu of the order to which you want to add a tracking number
  5. Enter the number: Write down the number in the Tracking number field
    Animated view of the ReadyCMS order edit form, showing fields for order number, billing details, currency, payment type, payment status, subscription interval, delivery type, tracking number, packages, and store location. The GIF demonstrates entering a tracking number in the Delivery section.
  6. Save: Click the Save button to confirm changes

What's next?

You can create shop email templates that will include a link to the delivery company's tracking page, where your customers can track their shipments.

Learn how to manage shop email templates.

Previous topic: Changing order status


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