Deleting orders

If you need to delete the order for whatever reason, whether there was an error during the order process or the order is a duplicate, you can do it by using the delete order option.

Note:
By deleting an order, you are removing all the data related to that order from the analytics tools.

Be careful with the unnecessary use of this function to avoid analytics corruption.

How to delete orders

To delete an order, follow this simple guide:

  1. Sign in to your ReadyCMS account
  2. Go to Shop > Orders > All orders
  3. In the list of orders, click the Delete button (in the form of a trash can) next to the order you want to delete
    Deleting orders-0
  4. Clicking the Delete option will open an additional field in which you must confirm the delete action by entering the safety word Delete
    Deleting orders-1
  5. Confirm the delete action by clicking on the Delete button
    Deleting orders-2
Note:
Deleted items cannot be recovered.



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