Adding recipients to store emails

Store email recipients are not customers. They can be client accounts or employees in charge of different orders or services.

So when, for example, a customer receives a no-reply email about an order, another employee will receive a copy via BCC (blind carbon copy). The employee can now track the order and do whatever he was tasked.

For another example, you could add an employee as a recipient to the order_canceled template. This employee would then be in charge of handling canceled orders.

Tip:
By adding recipients, without changing permissions, you are allowing other user accounts to complete tasks that would otherwise require a higher level of permission.

How to add recipients to store email templates

Add additional recipients or configure BCC (Blind Carbon Copy) addresses to keep relevant parties informed:

1. Sign in: Log in to your ReadyCMS account
2. Go to: Click on Shop > Emails in the Settings dropdown menu
3. Template: In the Shop email templates table, choose the template to which you want to add a recipient
   
4. Edit: Click the Edit button that leads you to the Edit template page
5. Add recipient: Enter the user's email into the Recipients text field
   
   

   Note:
   If you want to add multiple recipients, enter their emails in an orderly fashion, followed by comas and spaces:
   johndoe@email.com, vanessa@yahoo.com, tom@gmail.com, etc.

6. Save: Click the Save button to confirm the changes

Tip:
BCC is useful when sending copies of emails without revealing the recipients to each other.

What's next?

You could also learn how to disable automatic emails.

Previous topic: Email merge fields

Related topics

• Emails
• Managing email templates
• Email merge fields
• Disabling automatic emails
• SMTP settings
• Email dashboard